Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our internet service.

1. Information We Collect

• Account information: Your full name, phone number, and email address (if provided).
• Usage data: Connection times, data usage, session duration, MAC address, device information.
• Location data: The access point you connect to (used for service delivery only).
• Payment data: Transaction records (processed securely by our payment partner; we do not store full card details).

2. How We Use Your Information

• To authenticate you and provide internet access.
• To process payments and manage your subscription.
• To send you service notifications (e.g., plan expiry, renewal reminders) via SMS.
• To monitor network performance and prevent abuse.
• To comply with legal obligations.

3. Data Sharing

• Payment processors: We share billing information with our payment processor to complete transactions.
• SMS providers: We share your phone number with our SMS gateway to deliver service notifications.
• Legal authorities: We may disclose information when required by law.

We do not sell your personal data to third parties.

4. Data Retention

• We retain your account data while your account is active.
• Usage data is retained for 12 months for analytics and dispute resolution.
• Payment records are retained as required by law.

5. Your Rights

• Access: You may request a copy of your personal data.
• Correction: You may request correction of inaccurate information.
• Deletion: You may request deletion of your account and associated data.
• Opt-out: You may opt out of non-essential communications.

6. Cookies and Tracking

We use minimal cookies to maintain your login session. We do not use tracking cookies for advertising.

7. Security

We use encryption in transit (TLS) and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect data from children.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated via SMS or email.

10. Contact

For privacy questions or requests, please contact your service provider.